The Fine Print
All orders placed via email will be confirmed by email or phone call. If you have not received confirmation please call the office.
Caring about the environment is important for us at The Butler Did It. We are proud to be able to offer a full line disposable plates and cutlery that are completely compostable & biodegradable. As an alternative we have a line of palm leaf plates and bowls and we offer a full line of dishware, cutlery and glassware rentals.
China Plates / Stainless Cutlery $5.00 – $15.00 per person (depending on requirements)
Delivery and Pick-up:
- All menu items are attractively presented on unique platters and in baskets.
- We will return the next business day to pick up the baskets and catering equipment.
- If you need the equipment picked up the same day please notify us when placing the order, additional charges apply.
- Please ensure that the equipment is ready for pick up the next day. Additional pick up charges may be applied if additional trips are required.
- All deliveries are based on a 45-minute window. If you require a tighter delivery time (15 minutes) an additional charge will apply.
Delivery Within Vancouver
Delivery charges apply from 7:00am – 6:00pm Monday – Friday, 8:00am – 5:00pm on Saturdays
Please call for a quote for deliveries outside of these hours
Delivery in Other areas
(Delivery charges apply from 7:00am – 6:00pm Monday – Friday, 8:00am – 5:00pm on Saturdays
Please call for a quote for deliveries outside of these hours)
Same day pick-up charge $10.00 minimum
- Orders need to be in no later than 2:00 pm the previous business day. Orders placed after 2:00 pm for a next day order will be subject to a $20.00 last minute fee and menu restrictions.
- We require a minimum of 48 hours notice to be able to offer our full menu. We will accept and accommodate orders placed with less than 48 hours notice, but they will be subject to menu restrictions.
- Changes and Cancellations: A minimum of 24 hours is required for cancellations. Cancellations with less than 24 hours may be subjected to full charges. Changes to orders within 24 hours will be subject to availability.
- Table Linens: We now have in stock a limited number of black linen available for rent. Please inquire on sizes and prices with our sales team.
- Set Up: Upon arrival, our professional delivery drivers will set up and unwrap your menu items. If additional set up is required we charge $25/half hour, minimum of $25 charge.
At the Butler Did It we aim to please and will always do our best to accommodate special orders. Additional charges will be applied to cover the special attention handling.
The Butler Did It Catering does not have an allergen free kitchen. While we do our best to take precautions regarding allergies we can never guarantee 100% allergen free conditions.